I have been going to the Burnaby Heights Clinic for lower back pain, upper back pain, neck pain and shoulder pain, along with a hip, foot and calf injury. I feel like Thea has done everything in her power to help me heal. Her knowledge and experience allow her to not get stuck on any problem. She just keeps trying until she finds the best solution. She always listens and displays amazing kindness and compassion (it feels like she puts her patients’ needs ahead of everything). She seems different because she truly cares about her patients, and is truly committed to her work, and her patients’ needs. She is a perfect fit for the job she is doing. I am extremely satisfied with the treatments thus far (so much so that I have recommended others to this Therapist).